Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with LUNOVA-XO. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please note that processing times are separate from shipping times.

Estimated Delivery Time

After your order has been processed, estimated delivery is:

• 7–10 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Destinations

LUNOVA-XO ships to customers worldwide. Shipping availability may vary depending on your location.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information (when available). Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, it may result in delays, additional shipping charges, or the package being returned to us.

If your package is returned due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any reshipping fees.

Delayed or Lost Shipments

While we work with trusted shipping partners, occasional delays may occur that are beyond our control.

If your order appears significantly delayed or you believe it has been lost in transit, please contact us and we will assist you in working with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: lunova-xo@outlook.com